top of page

Support.

Support for Your AV, Lighting, or Home Automation System in San Diego, CA

To be an Acoustic Evolution client means that help and support is not far away. We design and build robust technology solutions but sometimes things go awry and we understand it's important to you. We have support plans designed to keep your system updated, clean and running to its optimal performance. Also included is after hours and weekend support because we know, sometimes TV’s don’t turn on during the weekend too. Priority scheduling, Vacation return prep, system maintenance and other features are all included. From your lighting installation to your home automation system in San Diego, CA, you can count on our team to provide quick, dependable support in all areas of your home. Select the plan that’s right for you!

Service Plans

Service & Support Plans

ESSENTIALS

Guarantees *24/7* phone and email support with a 30-minute response time from Basic Support. This plan also includes access to the Advanced Support team should you need it on a first-come, first-served basis.

ENHANCED

24/7 Basic Support with guaranteed same-day** on-site response, moving to the head of the line with our Advanced Support team, who will get to work within 4 hours (or, if the problem occurs after-hours, by noon next business day.) Also includes complimentary concierge service during business hours.

CONCIERGE

Everything included in Concierge and beyond. Concierge Membership is for discerning clients who want the highest level of service, more magic, new ideas and access. This membership includes annual site visits to check system health, fine tune and re-ignite the Acoustic Evolution spark.

Hotline Consultant

Request Service

bottom of page